Last Updated: November 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

Interpretation
Words with initial capitalization have meanings defined below. These definitions apply whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service.

Affiliate / Partner means an entity controlled by, controlling, or under common control with the Company.

Company (referred to as “the Company,” “we,” “us,” or “our”) refers to Amplified Leads LLC d/b/a Call-E AI, Waynesville, Ohio 45068 USA.

Cookies are small files placed on your device by a website to store browsing information.

Country refers to the United States.

Device means any device that can access the service (computer, phone, tablet, etc.).

Personal Data means information that relates to an identified or identifiable individual.

Service refers to the Call-E AI website and platform.

Service Provider means any company or person processing data on our behalf (e.g., Twilio, GoHighLevel, Stripe).

Third-Party Social Media Service refers to any external service through which a user may log in or interact with our platform.

Usage Data means data collected automatically, such as IP address, browser type, visit duration, or voice-interaction metadata.

Website refers to Call-E AI, accessible from https://calleai.com.

You means the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may ask you to provide certain personally identifiable information, including:

Name and contact details (email, phone, business address)

Account login information

Voice or message data generated by AI agents during calls or recordings

Usage information related to system interactions and automation events

Usage Data
Collected automatically when you use the Service. This may include IP address, device identifiers, browser type, pages visited, and timestamps. When accessed via mobile, additional data such as device model and OS type may be collected.

Tracking Technologies and Cookies

We use cookies, beacons, and scripts to operate and analyze the Service.

Essential Cookies: Enable login and security features.

Preference Cookies: Remember user settings.

Analytics Cookies: Help us improve our platform via aggregated data (Google Analytics, Matomo).

You can disable cookies in your browser; however, some Service features may not function properly.

Use of Your Personal Data

Call-E AI may use your personal data for the following purposes:

To provide and maintain our AI communication platform and manage user accounts.

To perform contracts or service agreements with you.

To contact you via email, phone, or SMS about updates or service notifications.

To provide targeted communications relevant to your service usage (never without consent).

To process payments through secure third-party processors (e.g., Stripe).

To improve system performance, voice accuracy, and AI-agent training.

To comply with legal requirements and prevent fraud or misuse.

Retention of Your Personal Data

We retain personal data only as long as necessary for these purposes or as required by law. Voice data or call transcripts are stored temporarily and deleted when no longer needed for service delivery or quality assurance.

Transfer of Your Personal Data

Your information may be processed in the United States or other locations where our partners operate. By using our Service, you consent to such transfers under appropriate safeguards.

Delete Your Personal Data

You may request deletion of your account or personal data by emailing [email protected].
We may retain certain data as required by law or to resolve disputes.

Disclosure of Your Personal Data

Business Transfers: In the event of a merger or sale, user data may transfer as an asset.

Legal Requirements: We may disclose data to comply with legal obligations, protect rights, or prevent misuse.

Security of Your Personal Data

We implement industry-standard technical and organizational safeguards. However, no electronic storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Processing

We may engage third-party providers, including:

Twilio (for voice/SMS communication)

Google Analytics / Matomo (for analytics)

Stripe (for secure payments)

GoHighLevel (for CRM and automation tools)

Each third-party’s processing is governed by its own privacy policy.

Email Marketing and Communications

We may contact you with product updates or newsletters. You can unsubscribe anytime via email links or by contacting [email protected].

Children’s Privacy

Our Service is not directed to individuals under 13. We do not knowingly collect information from minors.

Links to Other Websites

Our Service may link to external websites not controlled by us. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date. For major changes, we may notify you by email.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us:
Call-E AI
Operated by Amplified Leads LLC
Waynesville, Ohio 45068 USA
Email: [email protected]
Website: https://calleai.com